Terms of service
Terms of Service
Last Updated: September 9, 2026
Welcome to HexaMind. These Terms of Service govern your use of our website and your purchase of products from HexaMind.
By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.
1. About HexaMind
HexaMind is an online retail store specializing in educational wooden puzzles, strategy puzzles, geometric games, and related educational play products.
Our store was established in 2022.
Website: hexamind.shop
2. Use of Our Website
You agree to use our website only for lawful purposes and in a manner that does not violate applicable laws or the rights of others.
You must not use our website to:
- Engage in fraudulent or unlawful activity
- Attempt to interfere with website security
- Introduce malicious software or harmful code
- Access accounts or information without authorization
- Copy, reproduce, or exploit website content without permission
- Use the website in a way that could damage, disable, or impair its operation
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing displayed on our website are accurate.
However, product colors and visual appearance may vary slightly depending on screen settings, lighting, photography, manufacturing batches, or other factors.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.
4. Product Availability
Product availability may change without notice.
If an ordered product becomes unavailable after your purchase, we may contact you regarding available alternatives or provide a refund for the unavailable item.
5. Pricing
Prices are displayed on our website at the time of purchase.
We reserve the right to change prices, promotions, discounts, or product availability at any time without prior notice.
Any price change will not affect an order that has already been successfully accepted and confirmed, except where required by applicable law.
6. Orders
When you place an order, you agree to provide accurate and complete information required to process and deliver your purchase.
We reserve the right to refuse, cancel, or limit an order where there are reasonable grounds to suspect fraud, unauthorized activity, pricing errors, inventory issues, or other circumstances permitted by applicable law.
7. Payment
Payment must be successfully authorized before an order can be processed.
By submitting payment information, you confirm that you are authorized to use the payment method provided.
Payment processing may be handled by third-party payment providers, and their terms and privacy practices may also apply.
8. Shipping
HexaMind offers free worldwide shipping.
Our standard estimated delivery timeframe is 7–10 days. Actual delivery times may vary depending on the destination, customs procedures, carrier conditions, weather, holidays, and circumstances outside our reasonable control.
Please review our Shipping Policy for additional information.
9. Returns and Refunds
HexaMind offers free returns and refunds within 30 days for eligible purchases.
The complete conditions and procedures are described in our Return & Refund Policy.
10. Intellectual Property
All content appearing on the HexaMind website, including text, graphics, logos, product descriptions, images, page layouts, designs, and other materials, is owned by or licensed to HexaMind unless otherwise stated.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior written permission.
11. Third-Party Services
Our website may use third-party services to support payment processing, analytics, shipping, marketing, website functionality, or other operations.
Third-party services may have their own terms and privacy policies. HexaMind is not responsible for the independent policies or practices of third-party providers.
12. Disclaimer
To the extent permitted by applicable law, HexaMind provides website content and product information on an "as available" basis.
Nothing in these Terms is intended to exclude, restrict, or limit any consumer rights or protections that cannot legally be excluded, restricted, or limited.
13. Limitation of Liability
To the maximum extent permitted by applicable law, HexaMind will not be responsible for indirect, incidental, consequential, or special losses arising from the use of our website or products, except where such limitation is prohibited by law.
Nothing in these Terms limits liability where doing so would be unlawful.
14. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, services, or applicable requirements.
The updated version will be posted on this page with a revised "Last Updated" date.
15. Governing Law
These Terms are governed by the laws applicable in British Columbia, Canada, except where applicable law requires otherwise.
16. Contact
If you have questions regarding these Terms of Service, please contact:
HexaMind
372 Crystalview Terr
Victoria, BC V9B 5S5
Canada
Email: support@hexamind.shop
Phone: (250) 708-0202